SELLING YOUR ITEMS TO US
Updated December 2025
By Corinna Hoptroff, Proprietor
At present we are not accepting items as we have a lot of stock. We shall be reviewing this in January 2026. These are the items we consider when we next invite our customers to sell to us:
(images are provided for illustration only)
WE DO NOT TAKE:
General crockery, pottery including Studio pottery, tea sets, dinner services, condiment sets, cutlery, figurines, china vases and ornaments of any make, glassware, large silver plated items, old telephones, coins, furniture, sewing machines, electrical items of any kind including lamps; fabrics, linens, clothes, shoes, handbags, compacts, rugs, clocks, general wrist watches, mechanical items of any other kind, general books, magazines and racks, comics, general games, jigsaw puzzles, unframed prints, foreign postcards, hunt memorabilia, endangered taxidermy models, animal skins, pelts or feet, anything containing human body parts, any broken, chipped, cracked or otherwise damaged items even with restoration, furniture and generally large and over-sized items.
The above are all items which may constitute one or more of the following: not on-trend, unsaleable, requiring additional parts, incomplete, requiring necessary safety testing, illegal to sell to the public, just too large or heavy for our shop.
A simple process
If you have anything you wish to sell that falls into the above categories of acceptable items, please email or "Whatsapp" us with a few clear images of the items alone or grouped together. If the items are suitable for our shop we will ask you to bring them in on an agreed date for us to see and assess. Please do not bring in items without arranging a date as we do not have the space to view. We are also not insured to keep items in the shop for viewing
at our leisure, and storage costs will be charged after 48 hours.
Please note that we cannot visit your home or storage facility for legal and safety reasons.
Please do not be offended if we say
"no thanks" to your things as we are offered many items for sale. Occasionally after viewing your items we may not be able to take them even though we have expressed interest at an earlier date.
We cannot consider any damaged, chipped or broken pieces, or anything that is not included in the categories above. Very importantly, we cannot view anything that your family members have not agreed to sell, or may still be viewing and deciding upon, following a bereavement, for example. If you feel that you still have a strong emotional attachment to your items, perhaps following a bereavement or similar, please wait and reflect before
you attempt to sell.
Hoptroff & Lee is not a valuation service. We do not provide valuations, or comment upon, valuations given by another company. Formal valuation depends upon a specialist with training in a particular area of expertise, and you may be charged by a valuer for such a service. We will always advise you of the best course of action if we feel that you require a professional valuation or that we cannot give you the best price for your items. You can be assured of our honesty and transparency.
Hallmarked silver requires dating and weighing for accuracy and we can usually do this for you
at the shop. Sometimes we will refer you to someone who can price your items for you. This happens when we feel we cannot offer you the full price for an item or that we are unsure of the true value.
If you accept our offer we pay you in cash
and you will receive a receipt.
This is the final transaction agreement.
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